Install the Spiich Recorder

The Spiich Recorder is the only client that records a call. The web app, the Chrome extension and the mobile app can take short voice notes, but none of them captures a meeting. Install it once per computer and pair it to your account with a 6-digit code.

The Meeting Recorder license

Pairing needs a per-seat Meeting Recorder license on your user. Without one, Settings > Meeting Agent shows Meeting recorder license required where the pairing code should be.

• A workspace admin grants it from Settings > User Management. The in-app message points at Settings > Team; the page is actually called User Management.
• An admin on a self-serve plan can grant one to themselves with Grant myself a license on the Meeting Agent page. The card states what it adds to the subscription before you confirm.
• Contract customers go through their account manager. The self-serve grant is not offered and the page says so.

Download and pair

1. 1

   Open Settings > Meeting Agent

   Everything about the recorder lives on this one page: downloads, pairing codes, connected devices and what happens after a meeting.

2. 2

   Download the build for your machine

   Under Recorder downloads, pick Apple silicon (macOS, M1 and newer), Intel Mac (macOS, x64 builds) or Windows (Windows 10 and 11, x64), then click Download.

3. 3

   Install it

   On macOS, open the disk image and drag Spiich Recorder into your Applications folder, then launch it from there rather than from Downloads. On Windows, run the setup file.

4. 4

   Get past the Windows warning

   Windows builds are unsigned, so Microsoft Defender SmartScreen shows a "Windows protected your PC" screen on first launch. Click More info, then Run anyway. Automatic updates after the first install are silent and never show the warning again.

5. 5

   Generate a pairing code

   Back in the web app, under Settings > Meeting Agent > Pairing code, click Generate pairing code. Click the code itself to copy it. It expires in 10 minutes and works once.

6. 6

   Enter the code in the recorder

   The app opens on Step 1 of 2, "Pair this device with your Spiich account". Type or paste the 6 digits. It pairs as soon as the sixth digit lands, or click Pair recorder.

7. 7

   Grant the macOS permissions

   The app moves to Step 2 of 2, "Give Spiich access to your device", and asks for Accessibility, Microphone and System Audio. Windows skips this step entirely. See Recorder permissions and capture.

8. 8

   Check the device appears

   In the web app, Settings > Meeting Agent > Connected devices should now list the machine with its name and when it was last used.

What happens next

The recorder lives in your macOS menu bar or Windows tray. Click it for a week view of your meetings grouped by day, each row showing times, attendee count, a countdown and a Join button. Inside the last five minutes before a meeting the menu bar itself becomes a countdown, and during a call it shows how much is left.

With Auto-record meetings on, the default, it starts recording as soon as it detects a meeting window. When you stop a recording, the meeting row shows Processing until the summary and transcript are ready, then the meeting opens with Briefing, Summary and Transcript tabs.

Updates

The recorder updates itself. Install updates automatically (recommended) is on by default and only restarts when it is safe: never during an active call, never while a recording is still being finalised, not straight after you have been using the computer, not within 30 minutes of a meeting, and not while your calendar state is unknown. Turning it off keeps the checks and downloads, and Install and restart under Recorder > Settings > SOFTWARE is always available.

Limits

• macOS on Apple silicon or Intel, and Windows 10 and 11 on x64. No Linux build.
• Pairing codes are 6 digits, expire after 10 minutes, and each one works once.
• Without a Meeting Recorder license no pairing code is issued at all.
• Revoking a device under Connected devices, or revoking that user's license, cuts the installation off immediately.
• The recorder lists only meetings you are a participant in, taken from your connected calendar.

If something goes wrong

• `Meeting recorder license required` instead of a code. Ask an admin to grant your license from Settings > User Management. If you are an admin on a self-serve plan, use Grant myself a license. Contract customers ask their account manager.
• The pairing code is struck through and shows dashes. It expired. Click Regenerate and enter the new digits.
• Windows blocks the installer with a blue screen. The build is unsigned. Click More info, then Run anyway.
• The recorder shows "Nothing scheduled this week". Its list comes from your connected calendar. Connect Google or Microsoft under Settings > Integrations, then reopen the app.