Recorder permissions and capture

On macOS the recorder asks for three permissions on Step 2 of 2, the "Give Spiich access to your device" screen. They are not interchangeable: each one covers a different part of the job, and a missing one fails quietly rather than loudly. On Windows the recorder needs no extra operating-system permissions, so this screen is skipped and all three report as granted.

The three macOS permissions

Grant them

1. 1

   Open the Access screen

   The recorder shows it automatically after pairing. You can return to it later from the recorder's settings.

2. 2

   Click Enable, one row at a time

   Enable triggers the macOS prompt for that permission. Approve it, then move to the next row.

3. 3

   If a row says Settings instead of Enable

   macOS has already recorded a decision for that permission, so the app cannot ask again. Click Settings to open the matching System Settings pane under Privacy & Security and turn Spiich Recorder on there.

4. 4

   Relaunch when the banner appears

   A permission that was previously denied does not take effect until the app restarts. When "Relaunch required for new grants to take effect." appears, click Relaunch.

5. 5

   Check every row reads Granted

   A row showing Managed is controlled by your organization's device management policy and cannot be changed from the app. Ask your IT administrator to allow Spiich Recorder that permission.

What each recorder state means

Starting and stopping capture

With Auto-record meetings on, the default, recording starts by itself the moment a meeting window is detected. Turn it off under Recorder > Settings > RECORDING and every recording waits for you.

To start one yourself: open the meeting in the recorder and click Start recording, or click the floating Record pill at the bottom of the window. Starting from the meeting list creates a new meeting in Spiich; starting from an open meeting attaches the recording to that meeting.

While recording, Pause and Resume keep one session going and Stop and save ends capture and hands the audio to Spiich.

Limits

• All three permissions are macOS only. Windows needs none of them.
• A previously denied permission needs an app relaunch before the new grant counts.
• A Managed row is set by device policy and cannot be changed from inside the app.
• The recorder matches a detected call to a calendar meeting only from 10 minutes before the scheduled start to 15 minutes after the scheduled end. Meetings with no end time are treated as 30 minutes long.
• It recognizes Google Meet, Zoom, Teams and Webex by name. Anything else is labelled simply as a call and still records.
• The meeting reminder that appears before a call never starts recording by itself. Clicking it only opens that meeting.

If something goes wrong

• The recording is silent, or only has your voice. System Audio, or Microphone, is not actually granted to the copy of the app you are running. Work through the Access screen again and relaunch.
• Nothing is ever detected. Accessibility is missing, or was granted to another copy of the app. Check that row first.
• The meeting was detected but recording never started. Auto-record meetings is off. Click Start recording on the meeting, use the Record pill, or turn the setting back on.
• A meeting row shows a red `Failed` pill. Processing did not complete. Use Retry recording where it is offered; if the recording had already finished, the call needs re-recording or a word with Spiich support.