What is the difference between a table and a view?

A table defines which records and columns you work with. A view changes how that table is filtered, sorted and presented without creating a second copy of the records. You switch views from the table header.

What is the difference between a member and an admin?

Members manage their own profile, connections, prompts and skills. Admins additionally invite and suspend people, connect the workspace CRM, edit organization-level agent context, grant add-ons, and manage billing. Whoever creates the workspace is its first admin.

What actually consumes credits?

Metered work rather than ordinary conversation: contact and phone enrichment, meeting briefings, post-meeting CRM updates and email drafts, prompt column cells, and background agent runs. Your balance is on `Settings > Overview` and, for admins, `Settings > Billing`.

Glossary

Every Spiich term a new user meets, in one alphabetical list: workspace, credits, threads, mentions, skills, tables, briefings, proposals, agents and the rest, each linked to its guide.

Everyone5 minutes

Product nouns keep their in-app capitalization here, so what you read below is what you will see on screen. If a term is missing, ask Spiich in Chat: it can read its own product guides and tell you whether something is switched on for your workspace.

A to C

Term	What it means
Add-on	An optional capability granted per person on top of a seat, such as Recorder or Task View. See manage your team.
Admin	A member with workspace-wide rights: invite people, connect the CRM, edit organization-level settings, manage billing. See manage your team.
AI Summary column	A single Spiich-written summary column on a table. One per table. See AI and prompt columns.
Artifact	A larger output that opens in a pane beside the conversation instead of inline: files and documents. See artifacts and files.
Background agent	An automation you configure once and Spiich runs on its own, on a schedule, on a CRM event, or on demand. See background agents overview.
Briefing	The prep Spiich writes before an external meeting: attendees, CRM history and researched context. See meeting briefings.
Buyer Persona	The person inside your target company who makes the decision. Captured during first-run setup.
Card	The compact panel that represents a record wherever it appears. One layout per object type. See record pages.
Citation	A CRM record name rendered as a clickable link inside an answer, so you can open exactly what Spiich used. See chat basics.
Company profile	The Company Description, Value Proposition and Target Customer that ground every agent. Set in first-run setup.
Connected device	A computer paired to your account with a pairing code. Revoking one cuts it off immediately. See install the meeting recorder.
Credits	The unit Spiich meters work in. Enrichment, briefings, agent runs and generated columns draw on the workspace balance. See credits and usage.
Custom Agent Instructions	Free-text instructions applied to every agent in the workspace. Admin-editable. See teach Spiich how you work.

D to O

Term	What it means
Email writing style	A personal skill Spiich drafts from your genuine sent emails, describing your voice. See skills and saved prompts.
Finding	One editable card the research agent produces during setup, with the source it came from. See first-run setup.
Insights	The reporting area showing what you use Spiich for, what it completed, and your goals. See insights and goals.
Meeting Agent	The settings page covering the desktop recorder, paired devices, and what happens after a meeting. See how meetings work.
Member	A regular user of the workspace. Members manage their own profile and connections but cannot invite people. See manage your team.
Memory	The preferences Spiich keeps about how you work, plus switches for whether it may draw on them. See teach Spiich how you work.
Mention	A real CRM record inserted into your message as a chip by typing `@`, so Spiich acts on exactly that record. See mention CRM records.
Model tier	How much reasoning a message gets: Fast, Balanced or Expert. See chat basics.
My Day	The day-by-day view of your meetings, briefings, notes, follow-up drafts and tasks. See My Day.
Object type	A kind of CRM record Spiich syncs: Organization, Person, Deal, Task, plus custom objects. See CRM sync rules.
Onboarding	The one-time first-run wizard that captures your company profile, connections and personal profile. See first-run setup.

P to Z

Term	What it means
Pairing code	The short code generated in Spiich and typed into the desktop Recorder. It expires after ten minutes. See install the meeting recorder.
Pending invite	Someone invited who has not accepted yet. Their invitation can be resent or revoked. See invite your team.
Prompt column	A table column defined by a question you write in plain English, answered once per row. See AI and prompt columns.
Prompt Library	Your saved reusable prompts, inserted in chat by typing `/`. See skills and saved prompts.
Proposal	A CRM change Spiich suggests but has not made, waiting for you to approve or dismiss. See what Spiich does on its own.
Quick Action	A one-click saved prompt you fire at a record, or at many records at once. See skills and saved prompts.
Record	One row: a single organization, person, deal or task. Clicking it opens the record page. See record pages.
Run	One execution of a background agent, with its plan, what it changed and what it cost. See monitor agent runs.
Scope	Whether a table is Personal, visible only to its owner and admins, or Shared with the whole workspace. See tables and views.
Seat	One billed place in the workspace. Active members and outstanding invitations both consume one. See manage your team.
Skill	A named set of reusable instructions Spiich follows when you invoke it, scoped to you, a team or the company. See skills and saved prompts.
Spiich Recorder	The desktop app for macOS and Windows that records meetings from your own computer. No bot joins the call. See install the meeting recorder.
Summary	The write-up Spiich generates from a recording's transcript. The same text appears in the app and on the CRM note. See meeting notes and CRM updates.
Table	A saved view of your CRM: one object type, chosen columns, a saved filter and a saved sort, live against the CRM. See tables and views.
Team	A group of members with its own agent personality, credit budget and agent access. See teams.
Thread	One conversation with Spiich, listed in the chat sidebar and named automatically. See chat basics.
Tools	The switches beside the message box: Web search, and once your mailbox is connected, Email search and Calendar search. See chat basics.
Transcript	The speaker-labelled, timestamped record of what was said. See meeting notes and CRM updates.
Trial	The free period before a workspace subscribes. When it ends without a subscription, every page redirects to Billing. See credits and usage.
Two-factor authentication	An emailed six-digit code asked for after your password. See two-factor authentication.
Usage limits	The daily allowance covering the Balanced and Expert tiers, shown as a percentage. Fast has no daily limit. See credits and usage.
View	How a table is filtered, sorted and presented, without creating a second copy of the records. See tables and views.
Work log	The collapsed record of everything Spiich did while answering, shown as "Worked for" under the answer. See chat basics.
Workspace	Your company's Spiich account: members, connections, records and settings. One email address belongs to exactly one workspace. See what Spiich is.

Frequently asked questions

A saved prompt in the Prompt Library is one message you reuse, pulled in with / and edited before you send it. A Skill is a set of instructions plus a description of when it should be used, so Spiich follows it as a method rather than sending it as text.