5 guides
Background agents
Autonomous agents that prospect, qualify and keep the pipeline current while you are elsewhere.
- What background agents are
A background agent is an automation you configure once and Spiich then runs on its own, on a schedule or when a CRM record changes. Each one has instructions, a trigger, and permissions you control.
- Create a background agent
Build an agent two ways: pick a template and answer a few questions in chat, or fill in the step-by-step form yourself. Both end up as the same agent, editable in the same place.
- Triggers and schedules
An agent fires on a repeating schedule, when a CRM record is created or a field changes, or on demand against records you select in a table. Each option has its own conditions and reprocessing rules.
- What an agent is allowed to do
Four switches decide whether an agent may email, post to Slack, spend enrichment credits, or write to your CRM instead of staging changes for review. A test run lets you watch one work before it writes anything.
- Read and manage agent runs
Every agent run is recorded with its plan, its summary, the records it touched and its credit cost. You can open a run while it is still going, stop it, and ask the agent follow-up questions afterwards.
Frequently asked questions
Last updated August 25, 2026