Connect Gmail and Google Calendar
Each person connects their own Google account so Spiich can read their calendar and search their mail. Access is read-only: Spiich never sends, drafts or changes anything in either.
Before you start
- A Google account you can sign in to.
- No Microsoft 365 connection currently active on your Spiich user.
Your CRM is connected once for the whole workspace. Your mailbox and calendar are not: you connect your own, and only you see what it brings in. This is what turns on My Day, meeting briefings, mail search in Chat and follow-up drafts written in your voice.
Connect Google Workspace
Open Integrations
Click Settings in the left sidebar, choose Integrations, and scroll to the Email and calendar section.
Click Connect Google
On the Google Workspace card, click Connect Google. If the button reads
Unavailable, Microsoft 365 is connected on your user and you need to disconnect it first.Approve every permission
Sign in to Google and leave every requested permission ticked. Unticking one leaves you partly connected rather than failing outright.
Check the dots
You land back on
Settings > Integrationswith Successfully connected to Google. The card should show a green dot next to Gmail and Calendar. An amberNot grantedmeans that permission was declined; click Reconnect and approve it.
There are three shortcuts to the same flow. During onboarding, the Connect your email & calendar step offers it. Opening My Day with nothing connected offers Connect Google Workspace right on the page. And signing in with Google grants the Gmail and Calendar read permissions at the same time as authentication, so a Google sign-up arrives already connected.
What Google is asked for
| Permission | Why | What it allows |
|---|---|---|
| Read your Gmail | Mail search in Chat, follow-up drafts with real history behind them | Reading messages only |
| Read your Google Calendar | My Day, meeting briefings, calendar questions in Chat | Reading events only |
| Your email address and basic profile | Matching you to your Spiich account | Identity only |
The same screen also asks for read access to Meet spaces and to Google Contacts, which is what lets Spiich pick up Google Meet's own conference transcripts as Google produces them and attach them to the matching meeting automatically. Spiich does not turn Meet transcription on itself: recording still has to be started in Google Meet as usual, the same way it always has been. The Google Workspace card shows a status dot for Gmail, Calendar and Meet, and offers Reconnect on whichever one is missing.
What Spiich does with your mail and calendar
- My Day. Your calendar becomes a day-by-day list of the meetings you are an attendee of, each with its briefing, attendee list with RSVP status, notes and follow-up draft. See My Day.
- Meeting briefings. Spiich prepares a briefing for qualifying external meetings starting within 24 hours: who is coming, their RSVP, the linked CRM records and researched context.
- Mail and calendar search in Chat. With Gmail search and Google Calendar switched on in the Chat Tools menu, you can ask things like what you last discussed with a contact, or which meetings you have with an account next week.
- Follow-up drafts. After you write meeting notes and press Process meeting, Spiich reads earlier correspondence with the attendees and drafts one follow-up in your voice.
What Spiich never does
This is the hard promise, and it is enforced by the permissions themselves rather than by policy.
When a draft is ready you press the send button on the card and Spiich opens Gmail, Outlook web or your desktop mail app with the message pre-filled. You review it and press Send there. If the message is too long to hand over in a link, Spiich copies the whole thing to your clipboard instead and tells you to paste it.
The same limit explains a question people ask often: if you tell the assistant to move a meeting, nothing happens on your calendar. Make the change in Google Calendar and Spiich picks it up on the next sync.
Limits
- One mail and calendar provider per person. Google and Microsoft cannot both be connected on the same Spiich user.
- Only your primary calendar is read. Secondary, shared and subscribed calendars are not synced.
- All-day events are never imported as meetings, and neither are events with one attendee or fewer. Focus blocks, reminders and out-of-office entries fall into those categories.
- Google calendar changes arrive in near real time, usually within about half a minute. On top of that, an hourly pass refreshes the next 24 hours and a nightly pass covers three days back and 30 days forward, which is what clears out deleted events.
- Briefings only run for external meetings with between 2 and 50 attendees, starting within 24 hours. Meetings whose only external attendees use free personal mail domains are skipped, because there is no company domain to research.
- Calendar invitation attachments are excluded from mail search results.
If something goes wrong
The card shows `Not granted` next to Gmail or Calendar. That permission was unticked on Google's consent screen. Click Reconnect and approve everything.
*Chat shows Your Google connection expired. The token was revoked or expired, usually after a password change or an admin revoking app access. Click Reconnect* in the alert.
*My Day says No meetings today but your calendar is full.* Check the events have at least one other attendee and a real start and end time. All-day and solo entries are never imported.
A meeting has no briefing. The panel says why: internal meeting, solo event, over 50 attendees, external attendees on personal mail domains, or a start time more than 24 hours away. Those are all deliberate. More in Email and calendar problems.