# Your profile and preferences > Settings > User Settings holds your password, two-factor, professional background, timezone, meeting briefing instructions and preferred CRM pipeline. Your name and email are read-only. - Source: https://spiich.ai/help/workspace/your-profile-and-preferences - Section: Workspace and account - Who can do this: Everyone - Time: 5 minutes - Last updated: 2026-08-24 [`Settings > User Settings`](https://app.spiich.ai/settings/user) is your own page. Nothing on it affects anyone else in the workspace, and every member has it regardless of role. Most fields save when you click away, with a `Changes saved` confirmation. ## Personal information `Email`, `First name`, `Last name` and `Organization` are shown here as read-only facts that come from your account. Anything not filled in reads `Not set`. These details come from your account record and are not editable anywhere in the app. If a name or address is wrong, contact Spiich. ## Change your password 1. **Open the Password section** Go to `Settings > User Settings` and scroll to `Password`. 2. **Type the new password twice** Fill in `New Password` and `Confirm New Password`. There is no current-password field. The password must be 10 to 128 characters and contain at least one uppercase and one lowercase letter. 3. **Save** Click `Update Password`. You should see `Password updated`. If the two boxes differ you get `Passwords do not match` and nothing is saved. If you cannot sign in at all, use the forgot-password link on the login screen instead, which emails a reset link. Two-factor lives just below the password section and has its own guide: [Two-factor authentication](/help/workspace/two-factor-authentication). ## Your professional background `Professional background` is a free-text field describing your experience and expertise. Spiich uses it as context in meetings and interactions, and colleagues can see it. It saves automatically when you click out of the field. > **Tip:** If the field is empty, a `Let Spiich fill this` action appears beside it. Spiich researches from your connected context and streams back an editable draft. Nothing is saved until you press `Use this`, and you can type an instruction into `Ask Spiich to adjust this` to have it rewritten first. ## Meeting briefings and timezone The `Meeting briefings` section only appears once Google Workspace or Microsoft 365 is connected to your account. If you cannot find it, connect your mailbox first in [`Settings > Integrations`](https://app.spiich.ai/settings/integrations). - `Send Meeting Briefings` turns the daily automated briefings on or off. - `Timezone` sets the zone briefings are scheduled against, chosen from a fixed list of cities rather than typed. It is also the timezone your Insights activity is filed against, so it is worth getting right. - `Briefing Instructions` is where you describe how you want each briefing prepared. A legend explains the template syntax, and `Reset to Default` puts the standard template back. > **Note:** If your briefings go unopened for ten days, Spiich pauses them rather than keep generating something nobody reads. The toggle explains why. Turn it back on and they resume. ## Preferred CRM pipeline A `Pipedrive preferences` section appears when Pipedrive is connected, and a `HubSpot preferences` section when HubSpot is connected. Each has one setting, `Preferred Pipeline`, which decides the pipeline new deals are created in. The choices come from your CRM's own pipeline list and archived pipelines are hidden. Pick the pipeline you actually work in. Deals Spiich creates from a meeting, a chat instruction or an agent all land there. ## Speech recognition language The language used for voice transcription lives one page over, at [`Settings > Agent Customization`](https://app.spiich.ai/settings/agent-customization), under `User information`. Set `Speech Recognition Language` to the language you actually speak in recordings, chosen from a fixed list of eighteen. The same panel holds three more personal fields the assistant reads: `Job Title`, `Responsibilities` and `Communication Preferences`, which is how you want Spiich to talk to you rather than how it should write your emails. Organization-level fields on the same page are visible to everyone but only admins can edit them. ## Limits - Email, first name, last name and organization cannot be edited from User Settings. - Timezone is a fixed list of cities, not free text. - Speech Recognition Language offers eighteen fixed options. - The meeting briefings section is hidden entirely until Google or Microsoft is connected. - There is no self-serve account deletion. An admin suspends the account instead, which also signs out every paired device. - Spiich has no personal API keys or developer tokens for the Spiich API itself. The third-party keys entered in Settings are the enrichment provider keys, which are admin-only, plus a Fireflies API key and any MCP bearer token, which any member can add. ## If something goes wrong - **The Meeting briefings section is not on the page.** Connect Google Workspace or Microsoft 365 in `Settings > Integrations`, then reopen User Settings. - **Briefings stopped arriving and the switch is off.** They paused themselves after ten days unopened. Switch `Send Meeting Briefings` back on. - **The Preferred Pipeline dropdown is empty or disabled.** No pipeline came back from the CRM, or the only ones there are archived. Check the connection in `Settings > Integrations` and that at least one active pipeline exists, then reload. - **`Let Spiich fill this` is not offered next to a field.** The action only shows for fields Spiich considers unfilled, and each field has its own threshold. Clear the field, or just edit it directly. - **Organization fields in Agent Customization are greyed out.** Those are admin-editable only. Ask an admin to change them. ## Frequently asked questions ### How do I change the name shown on my Spiich profile? Not from User Settings. Email, first name, last name and organization are read-only there because they come from your account record, and there is no admin control that edits them either. Contact Spiich to have an account record corrected. ### Does the timezone setting only affect briefings? No. It also decides which local day your activity is filed against in Insights, and it drives the month boundary on the Credits card. Changing it changes which day new activity lands on, so set it to where you actually work. ### What is the difference between Communication Preferences and email writing style? Communication Preferences is how Spiich should talk to you: tone, level of detail, directness. Your email writing style is a separate personal skill under [`Settings > Skills`](https://app.spiich.ai/settings/skills), drafted from your genuine sent emails and used when Spiich writes on your behalf. ### Can I delete my Spiich account myself? No. There is no self-serve account or workspace deletion in the product. Ask a workspace admin to suspend you from [`Settings > User Management`](https://app.spiich.ai/settings/user-management), which removes your access and signs out your paired devices. For anything beyond that, contact Spiich. ## Related - [Meeting briefings](https://spiich.ai/help/meetings/meeting-briefings) - [Two-factor authentication](https://spiich.ai/help/workspace/two-factor-authentication) - [Teach Spiich how you work](https://spiich.ai/help/chat-and-voice/teach-spiich-how-you-work) - [Update your CRM by voice](https://spiich.ai/help/chat-and-voice/voice-updates) - [Privacy](https://spiich.ai/privacy)